Let’s Build Impactful Products
Measure and maximize user outcomes to drive retention, decrease customer acquisition costs, and reduce operational costs.
Proven Record
Connor Joyce is a seasoned professional with a diverse background in industry roles, all centered on designing products that drive behavioral change and deliver tangible business value. With a rich history of establishing research practices within a broad spectrum of companies, from early startups to expansive enterprises, his insights have played a pivotal role in shaping products throughout the entire development cycle. Connor's proficiency in prototype development is demonstrated through products that have engaged over a thousand users. Recognized as a thought leader in product development and behavioral science, he regularly shares his expertise through contributions to leading publications and as a sought-after keynote speaker.
Upgrade Product Operations with an Impact Mindset
Relying on usage and satisfaction as key success metrics is a critical misstep for many product teams, as these metrics often fail to reflect the enduring value delivered to customers, leading to increased acquisition expenses and diminished lifetime value. Connor’s approach centers on cultivating an Impact Mindset, ensuring that your products are intentionally designed to create specific behavior changes that yield substantial business value. By adopting an outcome-focused development process and a holistic measurement framework, your team will be positioned to conceive, implement, and optimize features that offer genuine customer value, reducing rework, encouraging loyalty, and fostering organic growth.
Connor is an experienced researcher and product developer who is passionate on mixing new ideas and proven methods to deliver with user and business impact. Working together, I saw first-hand his dedication generating the best outcomes possible with clients. More recently, I have found him to be a thought leader in prompt engineering for large language models. He is pioneering impactful, inventive ways of leveraging generative AI. - Sam Ingbar, AGI Solutions Architect Manager @ Amazon
Offerings
Product Operations Consulting
Engage at any stage of the product development lifecycle, from validating product-market fit before development starts to evaluating outcomes after launch—all services center on developing features that consistently satisfy user outcomes, generating business value. Typical deliverables encompass a holistic metric framework for your product, experiments to measure success, recommendations on improvement areas to drive feature growth, and developing processes and tools that consolidate product insights.
Generative AI Consulting
Generative AI models have revolutionized the realm of product development, opening up a world of new opportunities. By leveraging these cutting-edge technologies, product teams can enhance the efficiency of development and introduce innovative features that add significant value to products. This approach remains rooted in an Impact Mindset, emphasizing the fulfillment of user needs as a pathway to achieving substantial business impact.
Speaking
Offering presentations on product development, behavioral research, and Generative AI to motivate your team to embrace an Impact Mindset aimed at maximizing outcomes through decisions grounded in evidence. Connor, a seasoned speaker adept at engaging diverse audiences, will collaborate with you to tailor the perfect presentation for your organization. Each session is designed to catalyze action, accompanied by free resources to facilitate implementation.
Workshops
Fast-track the development of features that consistently deliver value to users and your business by gaining practical experience by augmenting a speaking engagement with a workshop. As a skilled in-person and virtual facilitator, Connor establishes a supportive environment conducive to experimentation, providing detailed guidance, templates, and tools. This ensures that your team departs equipped and inspired to maintain the momentum generated during the session.
